Refund policy

At BANDHAN, we are committed to delivering high-quality products. Please read our policy carefully before placing an order.

Returns

We do not accept returns or exchanges for products due to a change of mind, incorrect selection, or personal preference.

Damaged, Defective or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To help us process your request, please provide:

• Your order number
• Clear photos of the product
• An unboxing video showing the issue

Claims made after 48 hours may not be eligible for replacement or refund.

Replacement

Once your request has been reviewed and approved, we will provide a replacement at no additional cost if the product is found to be damaged, defective, or incorrect.

Refunds

Refunds are issued only if:

• A replacement is not available, or
• We are unable to fulfil your order.

Approved refunds will be processed to the original payment method within 5–7 business days. The time taken for the amount to reflect in your account depends on your bank or payment provider.

Order Cancellation

Orders cannot be cancelled once they have been placed, as we begin processing them immediately.

Contact Us

For any questions regarding returns or refunds, please contact us:

Email: Supportbandhanstore@gmail.com
Phone: +91 8056529007